On the usability of contextual URLs

Example:

Visit this site! http://www.joedolson.com/

I run into this, or into something like it all the time, and it’s pretty understandable why. Obviously, if you don’t know how to create a hyperlink, or if you’re working with a CMS which will automatically convert a URL into a hyperlink, this is the most reliable way to provide access to somebody else’s site.

Either they have the URL, and can use it “straight up” if they know how, or they can follow the hyperlink generated by the system. Nice and easy. I understand perfectly well why an inexperienced content manager might make use of hyperlinks au naturelle, or so to speak.

Read more: On the usability of contextual URLs

An Example of Automated Accessibility Testing

Every once in a while, somebody mentions to me how they’re concerned because their (or my) site didn’t “pass” some online accessibility evaluator or another. This always opens up the conversation for one big, complicated issue: why automated accessibility testing just doesn’t work.

This isn’t to say that automated testing doesn’t have a place; but it should never be considered the deciding factor for accessibility.

The Functional Accessibility Evaluator from the University of Illinois at Urbana-Champaign was pointed out to me recently. Naturally, I figured it was worth a look. In fact, it’s very interesting. (It has problems, but I’ll get to those.)

Read more: An Example of Automated Accessibility Testing

Know your why’s and how’s…

The Accessibility Cookbook: a Recipe for Disaster, by Aaron Cannon.

This is a very well-written article which provides an “insider’s” viewpoint from both an accessibility and an interface designer’s perspective.

The article remarks, in brief, on the importance of knowing the why’s and how’s of accessibility. If you don’t understand why or how you’re helping a disabled user, you are immediately opening up a gateway to create new barriers. It’s not about following a set of rules; it’s about sitting down and thinking about whether a given choice will actually benefit the user.

In accessibility, many choices aren’t black and white. Just following the guidelines is a good way to cause trouble!

Hat tip to Cameron Moll for the link.

Accessibility and Usability issues with AJAX

This is not a technical article. You will not learn how to code AJAX by reading this; either in an accessible and usable fashion or otherwise. This is a conceptual article. It will run through basic user-interface issues with AJAX (and other rich media). These are the reasons that AJAX functionality can be a problem for users — if you consider these issues carefully during development, it should greatly enhance the usability of your end product.

The basic limitations encountered with AJAX are threefold:

Best practice in any rich media format should always ensure that these three limitations are dealt with for all users.

Read more: Accessibility and Usability issues with AJAX

More News on the Target Accessibility Lawsuit

For a major issue in accessibility, I have to say that this really hasn’t seen much press. Granted, major lawsuits tend to move slowly — glacially, you might say. However, given the fact that the last announcement concerning the National Federation of the Blind v. Target Corporation lawsuit was in September of 2006, you’d expect some kind of blog coverage on the latest announcement.

In fact, I found it difficult to find anything about it at all, at first — I only became aware of it because I was talking to a web development manager from Target. (Articles are now easy to find via Google News.)

At any rate, the major news is that the lawsuit has been granted federal class-action status.

Granting class-action status allows blind people throughout the country who have tried to access Target.com to become plaintiffs in the suit, which alleges violations of the Americans With Disabilities Act. Associated Press

Further, the Judge (Marilyn Patel) ruled that changes in Target’s web site since the date of filing do not provide grounds for dismissal of the suit.

Judge Patel’s order Friday noted that Target has modified its Web site some since the suit’s filing to make the site more accessible to the blind. Target claimed the suit should therefore be dismissed, but Judge Patel ruled against that argument. Associated Press

Turning the suit into a class action may place additional pressure on businesses to start considering web accessibility a priority. One can hope, at any rate!

See also: Update: Target ruling may force retailers to adjust Web sites (Computer World)

Search Optimization, Accessibility, and Images: Best Practices

One common suggestion concerning the search optimization of images is to use the alt attribute to place keywords relevant to the image contents.

I really loathe this.

If it was an amazing, perfect, incredible search optimization technique which would bring absolutely fantastic traffic I still wouldn’t recommend the technique. Appropriate alt attributes are one of the most critical areas for the user experience of screen reader users — using them inappropriately is a great way to give this section of your market a horrible experience on your site.

Read more: Search Optimization, Accessibility, and Images: Best Practices

Don’t Rebuild the Browser: Educate The User

Recently, I wrote a series of posts about what I choose to call pseudo-accessibility — part of which is the provision of website tools which emulate native browser functionality.

The reason these tools proliferate is because of developer laziness, not because of developer interest in accessibility. For some strange reason, it’s considered more difficult to educate the user about their browser than it is to build a text-resizing widget. (Granted, text-resizing widgets aren’t exactly rocket science.)

Ian Lloyd, of Accessify, has taken to video trying to address the text-resizing problem. You can see the video at his own relevant blog post — Teach a man to fish (or how to resize text).

The video isn’t necessarily a finished product. As of this writing, it’s in it’s second version , as Ian has been graciously accepting comments and re-working the video in order to provide the best video tutorial possible on the subject.

Video, of course, isn’t a perfect solution — but the transcript is available (not on Accessify.com yet, however,) and this is a good start towards user (and developer) education.

Thanks, Ian!

Thanks to Accessites and Mike Cherim for bringing this to my attention.

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