Frequently Asked Questions

Current version: 2.0.1

Donations to date: $345.00.
Downloads to date: ~124,000.
Donation per download: ~¼ cent.

Before contacting me to make a request, please take a look at these tips on configuring and working with WP to Twitter.

Please Note: support is only provided for the most recent version of the plugin. If you are using an older version, please upgrade before requesting support.

Do I have to have a Twitter.com account to use this plugin?
Yes, you need an account to use this plugin.
Do I have to have a Cli.gs account to use this plugin?
No, the Cli.gs account is entirely optional. Without a Cli.gs API, a “public” Clig will be generated. The redirect will work just fine, but you won’t be able to access statistics on your Clig.
Do I need a Bit.ly account?
Only if you want to use Bit.ly URLs. The Bit.ly API doesn’t allow anonymous link shortening.
Twitter goes down a lot. What happens if it’s not available?
If Twitter isn’t available, you’ll get a message telling you that there’s been an error with your Twitter status update. The Tweet you were going to send will be saved in your post meta fields, so you can grab it and post it manually if you wish.
Why do my Twitter status updates show up labeled as “From WP to Twitter”?
Twitter.com allows API applications to register themselves with the service, so they can provide information about the source of your Tweet. WP to Twitter is a registered user agent with Twitter.com. The same effect is seen if you use any other registered Twitter client.
What if Cli.gs or Bit.ly isn’t available when I make my post?
If Cli.gs or Bit.ly isn’t available, your tweet will be sent using it’s normal post permalink. You’ll also get an error message letting you know that there was a problem contacting the link shortening service.
I installed WP to Twitter, but nothing’s happening!
Did you add and save your Twitter username and password? Without this information, the plugin won’t be able to contact Twitter.
Every time I edit a post, the revisions are Tweeted! Can I stop this?
Yes. Uncheck the setting “Update Twitter when an old post has been edited” to disable tweeting of post edits.
I just installed WP to Twitter, and my scheduled posts aren’t being sent to Twitter. What’s up?
If these are posts you created and scheduled before installing WP to Twitter, then those posts are not going to be posted as status updates. Usually, if you edit the post or alter the schedule date, that will let WP to Twitter know that this post needs to be Tweeted.
I can’t see the options page at all! WP to Twitter won’t work until I set my password – what can I do?
I can’t see the settings page!
There’s an unresolved bug which effects some servers which causes the WP-to-Twitter settings page to fail. You can get around this problem by commenting out lines 145 - 190 in wp-to-twitter/wp-to-twitter-manager.php. (Version 1.3.2.); lines 191-256 in version 1.4.0. This bug should be resolved in versions 1.4.5 and above; please let me know if you encounter it!
I’m receiving this error: “PHP Fatal error: Cannot use object of type stdClass as array
WordPress 2.9 introduced support for JSON_encoding for servers still running PHP 4. Since their implementation of this isn’t exactly the same as what I was using to do the same thing, it doesn’t work quite the same way. Some servers deal with the difference just fine; others have some trouble. I can fix this, and might still do it if I get around to it, but realistically you should be running PHP 5 or above. PHP 4 is no longer receiving security updates, and may no longer be supported in forthcoming versions of WordPress. You might as well switch now.

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467 Comments to “Frequently Asked Questions”

  1. Joe Dolson (new comment) says:

    @lordimac Interesting. You shouldn’t get that error running PHP 5.2.12; I’ll look into it, unless your server doesn’t have the JSON library available. Thanks for the report!

    @the1826 So the test function indicates that everything works, but actually attempting to post doesn’t happen — is that what you’re indicating? What’s your Twitter username? If that test really did work, then you should have a message in your Twitter account from WP to Twitter.

  2. jina (new comment) says:

    Hi, I have some problem with your plugin, i can not post any tweet to my twitter.com, it has error below text.

    One or more of your last posts has failed to send it’s status update to Twitter. Your Tweet has been saved in your post custom fields, and you can re-Tweet it at your leisure.

    Sorry! I couldn’t get in touch with the Twitter servers to post your new blog post. Your tweet has been stored in a custom field attached to the post, so you can Tweet it manually if you wish!

  3. lordimac (new comment) says:

    @Joe Dolson: Sorry, it was the PHP Configuration. It was compiled without JSON Support, so I managed it that my Administrator compiled it again with JSON Support. It works fine now. :)

  4. the1826 (new comment) says:

    @joe dolson
    my twitter username is the same like this “the1826”;
    but there is no message in my twitter account frome wp2twitter.

  5. Joe Dolson (new comment) says:

    @lordimac Good news. Glad that it’s fixed!

    @the1826 Well, in looking at your Twitter account right now, I see two successful tests from WP to Twitter plus a successful tweet of a new post called “Singapore Discovery - Chinatown” and an edited post called “Singapore Discovery - Zoo,” both using the Cli.gs URL shortener. So, from that, it looks like the plugin works. I’m still inclined to think it’s a hosting issue for you.

  6. edwin (new comment) says:

    @Joe Dolson This is an add-on to my error message. Confirmed that it happens after every new post. IM able to clear the error, even without doing any changes to settings.
    I click the link to clear the errors, re-visit the setting by clicking the top link again. And That’s it, error cleared, plugin resumed. And WP2Twtter still work!.
    IM just having a thought if the modules on bit.ly and cli.gs are in continues loop. And clearing the errors help to break off from the loops and reset the plugin.
    thanks,
     edwin

  7. jina (new comment) says:

    why this plugin is not working for me, i use this plugin for free host, 0fees.net this is not support this plugin, how do i do?

  8. the1826 (new comment) says:

    @joe dolson
    well,i think so too.thank you very much.

  9. Troy (new comment) says:

    Current WordPress Version: Version 2.9.2
    Whether this is a new installation or an upgrade: Upgrade
    If an upgrade, which version you have upgraded from: The one before the upgrade, I always keep plugins up to date
    A detailed description of your problem: I do a post & I check the admin panel & this message appears “There’s been an error posting your Twitter status! Visit your WP to Twitter settings page to get more information and to clear this error message.” i go to the settings & change my URL shortener but it won’t stay changed & Bit.ly won’t shorten since the recent upgrade, Help please

  10. Troy (new comment) says:

    To add on to that last message is the other error message I get - “The query to the URL shortener API failed, and your URL was not shrunk. The full post URL was attached to your Tweet. Check with your URL shortening provider to see if there are any known issues. [Cli.gs Blog] [Bit.ly Blog]”

  11. Sabuntu (new comment) says:

    Dear joedolson, I really love this plugin

    when ever I posted an article or a new page I get an error saying that bitly failed to shorten your link

    This error is killing me

    I tried bit.ly, cli.gs non of them work, I tried alomst every way

    but the same error message, sometimes posting to twitter without shortening, and after upgrading to wpmu 2.9.2, it’s not working any more

    I looked around for an answer but no avails, I checked bit.ly and cli.gs blogs but nothing helped

    Please joedolson, I love this plugin and I need it simple and easy to be customised

    Thank you for your support and I’m glad to support this plugin too

  12. Joe Dolson (new comment) says:

    Well, I clearly need to do some searching to find this problem. I haven’t had this problem myself using either bit.ly or cli.gs (with correct information, anyhow), but enough people have commented that there’s clearly something wrong. I’ll examine the process this week and see what I can find.

    It’s particularly strange to me that the Twitter post is working but the URL shortening fails…

    I’ll have some time for this tomorrow (Monday), so if I’m lucky, I’ll have some kind of an answer for you soon!

  13. Sabuntu (new comment) says:

    Dear Joe Dolson

    Thank you for having the time to read our comments and to have a look for this problem and I’m ready to give you my admin account details to check the problem if you like

    Thanks again

  14. Troy (new comment) says:

    Thank you Joe Dolson, glad to be a supporter of your plugin & hope a fix is generated soon :)

  15. Dominik (new comment) says:

    Hi. The “external_link” property of posts doesn’t seem to be used as #URL# when using scheduled posts. It hasn’t been for several versions and still is not with the current version. Any ideas?

  16. Distro Man (new comment) says:

    When my posts make it to twitter I also have a ) and a ( like the following. How do I get rid of them?

    (
    I do NOT believe… « Distro’s Blog
     )

  17. ThingsWereGoingGood (new comment) says:

    I have some authors who have scheduled posts. Each time one of those posts are then published automatically at their scheduled time, the WP to Twitter plugin fails to send a Tweet.
    If I go in and write a post and then publish it immediately, it always works.
    Any ideas/tips/solutions? I love the plugin and if I can get it to work properly, I am for sure going to support it. It is one of my top 3 favorites.

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